FAQ

Online courses at Elite High School will take on a variety of forms – some of which can range from essays, online blogs, v-logs, discussion boards, video submissions, and group work.

Yes. EHS will intake students globally for different grades and subjects throughout the academic year. The Embassy of Canada in different countries offers study permit and visas at different times. We strongly recommend the International Students to apply at their earliest. The application/ admission procedure includes:

• Please prepare all the materials required for application in digital format. Put them in a zip file and send them to admissions@elitehighschool.com

• The admission center will review student applications. Once all admission requirements are fulfilled, students will receive an offer letter with details such as tuition fee information, admission schedule, etc. 

• Once students receive the confirmation package, please sign the documents where applicable, scan all necessary documents and send them through email to the admission center.

• After we have received the confirmation document from the students, the school will send an official paper offer, tuition payment notice, and admission schedule through express delivery to the address students provided

• Students should pay the tuition fee within the pre-determined time and send the receipt electronically to the admission department email address.

• Students use a valid passport, official paper offers from our school, payment notice, and receipt to apply for a student visa at the local Canadian Embassy

• Students who successfully get the student visa can prepare to come to Canada based on the admission schedule. For the student whose visa is denied, the tuition fee will be refunded.

• Our school will provide entry guidance and airport pickup services to students. Please make sure you have all the important documents with you, for example, passport and offer letter.

Yes. EHS provides year-round open registration to any course from Grade 9 to Grade 12. You can study your desired course at any time anywhere whether you are in school or out of school.

The tuition fee for the following asynchronous online courses includes:

• Per course: CAD$900.00

• Registration Fee: CAD$150.00

• Exam fee per course: CAD$50.00

Please refer to Student Refund Policy on our website www.elitehighschool.com

• Individual Courses and Part-Time Students

Once the student has purchased a course or courses, no refunds will be generated. If you have any questions about Elite High School’s refund policy, please contact our admission representative. You can review and acknowledge this policy during the enrollment process; exceptions to this policy are not offered.

• Full-Time Enrollment Student

For Full-Time enrollment in any grade; a student can pay the tuition fee for one year (8 credits) or more depending on the number of credits the student intends to take at EHS, the date of a student’s withdrawal will determine what, if any, percentage of total private school tuition may be refunded. Please note that refunds can take up to 90 days to be processed. The registration fee along with the OEN, OSSD, and Equivalency report paid at the time of enrollment is non-refundable. In some instances, once the OEN number is issued the student is committed to full-time one-year credits (8 credits) and can only request a refund for the fee paid for more than 8 credits.

*any additional charges by the financial institution will be automatically deducted from the student refunded fee

Yes. Go to our website www.elitehighschool.com and preview all the courses for free.

No. Each course is charged separately.

Within 14 days after course enrolment, you can request transfer to a new course with a written email to admissions@elitehighschool.com in order to get approval from the Admission Office. The request is not guaranteed due to the student’s specific circumstances.

*conditions may apply.

The documents required for registration include:

• EHS Admission application form (filled-in)

• Transcripts in the last three years (With School letterhead and stamp)

• Scanned copy of passport first page (valid for at least 18 months)

• Proof of English Proficiency: IELTS/ TOEFL/TOEIC transcript (Optional)

• Student personal resume or introduction (with a photo attached)

• Scanned copy of all achievement certificates, awards, or credentials received during the school

• Application fee payment receipts (proof for fee payment)

• EHS Checklist for admission application

EHS promotes life-long learning and welcomes students of all ages for online study.

Yes. You can register for more than one course in a semester.

Yes. In addition to students receiving high-quality education at EHS, you have an opportunity to enhance your social life through extra-curricular activities. EHS promotes student’s involvement in various non-profit organizations and traveling activities consistently to enrich your life experiences as a Canadian student. For example, EHS offers a 40-Hours Volunteering Program, Co-operative education program, EHS Student Club, Online student community, Social Media Groups, Travelling, Summer Camp, Exchange Study Program, and plenty of social events for students to feel a true, authentic Canadian learning experience that is beyond the classroom.

Yes. The attendance record is part of the student’s academic record. With online check-in and check-out tracking system, your study hours will be recorded automatically on our LMS.

Please refer to EHS Privacy Policy on our website www.elitehighschool.com

Yes, you can. By paying the exam fee (CAD $50.00) and registration fee (CAD $150.00), you can request a formal exam with the official report card provided.

Yes. Cooperative Education is an academic-focused program that allows students to obtain professional work experience while still in school. It is a unique opportunity for students to apply for academic preparation to real-world settings and situations. At EHS, you will be offered plentiful on-campus and off-campus Co-op work/learning opportunities, such as working in the community center, school libraries, admission office, student services, social media marketing, etc.

Withdrawal means you chose not to continue the study with a final academic mark or a report card in need for the withdrawn course.

You can request withdrawing from the enrolled course by login to your LMS Student Portal and following the steps below: 

• LMS Student Portal

• Enrolment

• Select the Course

• Withdraw (dropdown arrow option at the right side of the course name)

Remember you are responsible for your decision to withdraw from the course. If you are under 18 years old, you need to acquire permission from your parent(s)/guardian(s) in a signed written notice sent to EHS Admission Office: admissions@elitehighschool.com

Once the registration process is completed, EHS will request the Education Ministry of Ontario, for an OEN number (Ontario Education Number) under EHS registered students.

After your registration in EHS is being confirmed by the Admission Office, you will receive a Welcome email to introduce you “How to use the Learning Management System with a step-by-step tutorial video to demonstrate to you “How to login LMS”. In this email, you will be also provided with an LMS learning assistant to assign you an identical student ID and password. Simply just follow the instructions in the email; you will be able to start course study easily.

For eliminating the error regarding Register now system or portal, contact at EHS LMS Learning Assistant number +1 647-994-9992 (WhatsApp and Phone Call) or E-mail at: info.elitehighschool@gmail.com

Make sure you check out this demonstration video including more details of how to navigate the learning platform: https://drive.google.com/file/d/1LgFOdSQRTimP28y5uMctgC-v8xQvjf-m/view?usp=sharing

Below is written guidance on how to use the learning platform:

• Go on https://www.classe365.com/ to log-in

• Search Elite High School Portal, click on Access Portal;

• Log in as students. You will receive another email from the learning platform that includes your user name and password. 

• You can update your information once you are logged in to the platform

• You could change the password and username in a personal setting after you log-in to the platform.

• Find your course under Modules-Learning Management System and start learning

Contact the course instructor on the Discussion Board by posting your questions. The instructor will help you out within 24hours.

First, contact your course instructor to get recognition of the reason for the extension and acquire academic suggestions regarding the new study plan. Secondly, write an email to admissions@elitehighschool.com to apply for an official extension with your declaration of date for extension or the resuming.

Yes, you can contact your course instructor to discuss the details.

Find the Live Chat box on our website www.elitehighschool.com to get instant troubleshooting help or reach out to Learning Assistant at info.elitehighschool@gmail.com

Each EHS student will be assigned a designated Guidance Counselor to walk you through the requirements for achieving your OSSD.

No. You will not get access to the final exam until you submit all the assignments in your course syllabus.

Contact your course instructor on the Discussion Board or through email for further instructions.

Contact your course instructor on the Discussion Board or through email for further instructions.

No. EHS customizes study plans according to the individual student’s needs and pace. If a course plan is extended for some reason, the exam time will be rescheduled by the course instructor according to the syllabus requirements and the student’s availability.

Yes.

Contact your course instructor on the Discussion Board or through email for further instructions.

To repeat a course, it reserves 30% OFF of the tuition fee but no registration fee.

You will get academic support from your course instructor who is a live person and always available for you until the entire course is completed. You will also get 24/7 support from LMS Learning Assistant virtually or in live assistance, including Chat Box on www.elitehighschool.com and email support via info.elitehighschool@gmail.com. Our 24/7 Customer Service is also available to contact call center +1647-994-9992 (Direct call & WhatsApp applicable).

EHS Asynchronous online courses provide students the most flexible learning method mostly relying on self-study on Flip Class and communicating with the live course instructor over the Discussion Board. However, each of the students will be assigned a designated teacher. The teacher will contact the student when the enrollment is confirmed.

EHS Asynchronous online courses provide students the most flexible learning method mostly relying on self-study on Flip Class and communicating with the live course instructor over the Discussion Board. However, each of the students will be assigned a designated teacher. The teacher will be in contact with the student throughout the course when the enrollment is confirmed.

Grades will be available in 2 working days or less of their work being submitted. Most departments’ standard course offerings provide feedback and grading within 5 working days.

No. You can move forward and continue working through your lessons at your own pace.

Once the school receives the final report issued by the teacher, our Admission Office will process this information and send an electronic copy to the student via email. A hard copy will also be sent to the student’s home school upon request.

Yes. Elite High School is committed to providing Personalized Study Plan (PSP) to each student and ensuring to have the best e-learning experience. So yes, zoom video lessons are provided according to the study plan of the individual student.

Yes. Elite High School is committed to providing Personalized Study Plan (PSP) and the best e-learning experience to every student. A designated Guidance Counselor will contact the student right after enrolment being confirmed, to conduct professional assessment and evaluation, as well as, to provide study advice to the student, parents/guardians, and teaching faculties. After counseling and the course orientation meeting with the teacher, the student will be presented with a personalized study plan agreed by the student, parents/guardians, and school altogether.

Teachers and Guidance Counselors always love to keep active communications with parents/guardians. The Academic Department Heads, Vice-Principal, and Principal can be reached via email whenever you have any specific concerns that you would like to discuss about your child’s study.

Yes. You will receive the electronic receipt after payments are confirmed by our bank.

EHS has multinational teaching faculties to help ELL students with multi-language instructions. Additionally, EHS has plenty of well-designed ELL, ESL language courses provided for ELLs if they are having any difficulty with learning in English.

When a student enrolls or reaches midterm or final point in a course, EHS can send that information to OUAC, OCAS, and/or to any post-secondary institution upon the student’s request. Once EHS has the student’s request on file, any future updates on the student’s progress (i.e. midterm or final report cards) will be forwarded accordingly.

Please note: EHS will not send course updates to OUAC or OCAS unless you have provided your reference number to us. Once your reference number is provided, we will send updated grades as processed.

A prerequisite course is one that a student must complete before taking the next level of the subject. Prerequisite requirements are outlined by the Ministry of Education (http://www.edu.gov.on.ca/eng/curriculum/secondary/grades.html) to ensure that students are properly prepared to take a course at the next level. For example, a student must complete MHF4U before being able to take MCV4U to ensure that the student has the foundation to be successful in the higher-level course. Students can find out more information on required prerequisites by viewing the Course Outline for the courses they are hoping to take. Depending on the experience of the student, it is also possible that a prerequisite requirement can be waived, but this is done at the discretion of the EHS Principal. It is the responsibility of the student to obtain and send EHS a copy of their Ontario Student Transcript (OST), report card, or credit counseling summary. Such documents prove to EHS that the student has achieved the prerequisite for the course. If a student or parent requests that a prerequisite be waived, the principal will determine whether or not the prerequisite should be waived based upon the student’s educational level, experience, or maturity. If a student has taken a similar course in a different province or country, it could be waived as determined by course equivalency standards. Download the Prerequisite Waiver Form for further procedure.

Your course instructor is also your exam proctor. EHS requires all the online courses to have a Live Proctoring Exam as the final evaluation of student’s achievement. The course instructor supervises the exam remotely via webcam.

A proctored exam is associated with having an individual (proctor) overseeing an exam and monitoring the students. A proctor significantly impacts an exam’s validity and integrity with airtight invigilation. In case a student violates the code of conduct, a proctor can discontinue the test and report the matter to the institution conducting the assessment.

To obtain the official Ontario Provincial Transcript, the student simply needs to send an email request to the school Admission Office (admissions@elitehighschool.com) with providing OEN number and Student ID by the student’s registered email, and the student will receive the PDF transcript whenever it is issued upon completion of the course.

EHS online learning management system offers the most flexible study schedule for each of the students. If students intend to take the study along with a timetable, it can be customized over the discussion with the course instructor in the Zoom meeting; agreed by both student and teacher, the timetable will be presented on the student’s portal.

A full-time student is required to enroll in at least 7 courses in a school calendar year.(http://www.edu.gov.on.ca/eng/document/forms/enrol/2019-20-enrolment_register_instructions.pdf)

Assessments and activities within the online courses must take into account the strengths, needs, learning expectations, and accommodations identified in the student’s IEP. Accommodations may include reducing the workload, simplifying tasks and material, and providing more time for learning and completing activities. The assistance of other persons and the use of specialized equipment may also be required to accommodate the student’s needs. Additionally, EHS’s self-paced model naturally offers accommodation. One of the main benefits is that students can work at their own pace and spend as much or as little time on the lessons as needed to understand the concepts. Other benefits include the following:

• Students can use assistive technologies that they have access to and with which they are familiar.
• Some of our courses offer Read-Speaker—a tool that reads the text on the page out loud and highlights the words that are being spoken.
• Our courses include text, video, interactive activities, and many hands-on practice opportunities.
• Where possible, the assessments allow students flexibility in the medium or to format the use of unique tools with which to present their ideas—choose to write a paper, give an oral presentation, or create a visual.

Yes, EHS welcomes students living anywhere in the world. To complete your course, you need a computer or a laptop and a good internet connection.